This Privacy Policy explains how Hilotech Limited ("Hilotech", "we", "us", or "our") collects, uses, and protects information when you visit hilo-tech.com or engage us for services. Our registered office is at Flat 2704E, 27/F, Shui On Centre, 6-8 Harbour Road, Wanchai, Hong Kong.
1. Information we collect
We collect information you provide directly — such as your name, email address, company details, and project information when you contact us or engage our services. We also collect limited technical information (IP address, browser type, referring pages, and interactions with our website) through standard server logs and privacy-respecting analytics.
2. How we use information
We use information to respond to inquiries, deliver services under our engagement agreements, improve our website, protect our systems from misuse, and comply with legal obligations. We do not sell personal information to third parties.
3. Legal bases
Where required, we process personal data on the basis of your consent, our legitimate interests in operating and improving our business, the performance of a contract with you, or compliance with a legal obligation.
4. Sharing
We share information with service providers that help us run our business (for example, hosting, email, and analytics providers) under contracts that require them to protect your information. We may disclose information where required by law or to protect rights, property, or safety.
5. International transfers
Hilotech is headquartered in Hong Kong and may process information in other jurisdictions where we or our service providers operate. Where required, we put appropriate safeguards in place for cross-border transfers.
6. Retention
We retain personal information only as long as necessary for the purposes described in this policy or as required by law, after which it is deleted or anonymized.
7. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information, and to lodge a complaint with a supervisory authority. To exercise any of these rights, contact us at contact@hilo-tech.com.
8. Security
We use appropriate technical and organizational measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Changes to this policy
We may update this policy from time to time. Material changes will be indicated by updating the "Last updated" date at the top of this page.
10. Contact
For questions about this policy or our privacy practices, contact us at contact@hilo-tech.com or by post at the registered address above.